Returns & Exchanges

At Nykaa Fashion, we strive to ensure you love your purchase, but if you are not completely satisfied, you can return or exchange eligible items within 15 days of delivery. All returned products must be unused, unwashed, and have all original tags and packaging intact.

Return Process

• 1.
  Initiate Request

  Log into your Nykaa Fashion account, navigate to 'My Orders', select the item you wish to return, and click on the 'Return/Exchange' button.

• 2.
  Pack the Product

  Place the item in its original packaging along with all bills and tags; ensure the package is securely sealed to prevent damage during transit.

• 3.
  Pickup & Quality Check

  Our courier partner will schedule a pickup within 2-4 business days, and the item will undergo a quality inspection at our warehouse.

• 4.
  Receive Refund

  Once the quality check is successful, your refund will be processed to your original payment method or Nykaa wallet within 7-10 business days.